3.3 Determine Start Date, Account, and Specific Requirements for Each Start SA

Reference: Establish Landlord Agreement - Manage Premises Process Model - Page 3 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: The CSR or Authorized User gathers information to initiate the Start Service process. Using Premise Management functionality the CSR or Authorized User determines the Start Date, Account ID used for the Start, and specific requirements for each Start SA. The CSR or Authorized User indicates if all premises linked to the Primary Premise should be started. The CSR or Authorized User determines if some or all of the associated Services for each Premise should be started.

Entities to Configure

•

SA Type

•	SA Start Options

•

SP Type

•

Rates

•	Contract Riders

•	Contract Value

•	Contract Quantity Type

•	Contract Options Type

•	To Do Type

•	To Do Role

•	Landlord Agreement

Business Objects

•	C1-AccountManagementSA - Service Agreement - Account Management

•	WX-ServiceAgreement - This business object is used to read an instance of a service agreement.

•	CI_DepositSAAmount - Maintain Deposit SA Amount

•	CI_SAInfo - SA Information

•	C1-MDM1SA (CC&B - MDM Integration) - SA Information for MDM1 SA Sync

•	C1-MDM2SA (CC&B - MDM Integration) - MDM2 SA

•	C1-NMSSA (CC&B - NMS Integration) - SA Information for NMS Sync

•	C1-PPBSA - This business object is used to retrieve details for a prepaid biller's (PPB) service agreement.

•	C1-SABasic - Service Agreement Basic

•	CI_SATypeStartOptionRequired - SA Type Start Option Required

•	C1-SARelTypePhysicalBO - Physical BO for SA Relationship Type.

•	C1-SATypeStartOptionPhysicalBO - Physical BO for SA Type Start Option

•	WX-SAType - Service Agreement Type

•	CI_SAType - SA Type Basic

•	C1-SATypeSARelTypePhysicalBO - Physical BO for SA Type SA Relationship Type

•	C1-ServiceRequestIntegration - This business object captures additional configuration required by the service request integration.

Available Algorithms

•	C1-SAT-INFO - This SA Type SA Information algorithm formats the “SA Information” that appears throughout the system.

•	C1-SAI-INFO - This Installation algorithm formats the “SA Information” that appears throughout the system.

•	NEW SA TODO -SA Type - SA Creation Algorithms - Create To Do Entry when SA added.